What to establish before acting
Situation
Record place, time, circumstances and contacts factually and with dates.
Evidence
Follow the employer's or insurer's procedure and protect health information.
Next step
Keep receipt, claim reference, follow-up requests and decisions chronologically.
A four-step evidence check
Match the situation, evidence and competent body before drawing a conclusion.
Situation
Record place, time, circumstances and contacts factually and with dates.
Evidence
Follow the employer's or insurer's procedure and protect health information.
Next step
Keep receipt, claim reference, follow-up requests and decisions chronologically.
Obtain dated confirmation
Ask the employer, insurer or competent body for a written answer and keep it with the supporting records.
Important limits
- The ClairAssur form is not accident reporting and preserves no deadline.
- General information only: it determines no status, cover or individual entitlement.
- No amount, deadline, outcome or benefit is promised; the competent body decides from the evidence.
Verified official Swiss sources
Each link states the source's actual language. The current official text and the employer's or insurer's records remain decisive.
- OFSP — Ce qu'offre l'assurance-accidentsOfficial French · Vue officielle du champ et des prestations de l'assurance-accidents.↗
- Fedlex — Loi fédérale sur l'assurance-accidents (LAA)Official French · Texte fédéral consolidé; la version en vigueur et son application priment.↗
- Fedlex — Partie générale du droit des assurances sociales (LPGA)Official French · Cadre fédéral général concernant notamment décisions et voies de droit.↗