What to establish before acting
Situation
Identify the treatment or cost item requested and the competent contact.
Evidence
Separate incapacity, calculation basis and period under review.
Next step
Request written reasoning for any pension or coordination decision.
A four-step evidence check
Match the situation, evidence and competent body before drawing a conclusion.
Situation
Identify the treatment or cost item requested and the competent contact.
Evidence
Separate incapacity, calculation basis and period under review.
Next step
Request written reasoning for any pension or coordination decision.
Obtain dated confirmation
Ask the employer, insurer or competent body for a written answer and keep it with the supporting records.
Important limits
- No amount, causation, degree, entitlement or coordination result is confirmed.
- General information only: it determines no status, cover or individual entitlement.
- No amount, deadline, outcome or benefit is promised; the competent body decides from the evidence.
Verified official Swiss sources
Each link states the source's actual language. The current official text and the employer's or insurer's records remain decisive.
- OFSP — Prestations de l'assurance-accidentsOfficial French · Catégories officielles de prestations sans décision sur un cas individuel.↗
- OFSP — Prestations en espècesOfficial French · Cadre officiel des indemnités et rentes, sans calcul de montant.↗
- Fedlex — Loi fédérale sur l'assurance-accidents (LAA)Official French · Texte fédéral consolidé; la version en vigueur et son application priment.↗